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Pricing and Services for businesses of all shapes and sizes

Sales Tax

Sales tax is a tax imposed by the government on the sale of goods and services. It is usually calculated as a percentage of the purchase price and is typically collected by the retailer at the point of sale and then passed on to the government. The rate of sales tax can vary depending on the jurisdiction and the type of goods or services being sold. 

Use Tax

Use tax is a type of tax that is charged by many U.S. states on purchases made where sales tax was not collected. This often applies to items purchased out of state or online, where the seller does not have to charge sales tax. The purchaser is then responsible for paying the use tax directly to the state. The rate of use tax is usually the same as the sales tax rate in the purchaser’s state. The purpose of a use tax is to prevent a tax advantage for out-of-state purchases and to protect in-state retailers who must charge sales tax.

Franchise Tax

A franchise tax is a tax imposed by a state on businesses for the privilege of incorporating or operating within that state. It is not based on income, but rather, the value of the net worth of a business or some other type of criterion. Essentially, it’s the cost that a corporation or other entity must pay to do business in a particular state. The exact rules, rates, and calculation methods for franchise taxes can vary significantly from one jurisdiction to another. 

Other Indirect Taxes

Indirect taxes are taxes that are levied on goods or services rather than on income or profits. They are called “indirect” because they are often collected by an intermediary (such as a retailer) from the person who ultimately bears the economic burden of the tax (such as the consumer). These taxes are then passed on to the government.

Examples of indirect taxes include Value Added Tax (VAT), Goods and Services Tax (GST), excise taxes, customs duties, and the aforementioned sales and use taxes. The rate and structure of these taxes can vary greatly depending on the jurisdiction and the type of good or service being taxed. 

They’re referred to as “other” indirect taxes when they’re not the primary or most common forms of indirect tax, or when they’re specific to certain goods or services, like alcohol or tobacco taxes, environmental taxes, or taxes on luxury goods.

Pricing tiers based on transaction count:

[calculator]
Feature Compile & File (self service)  Calc, Confirm, Compile, file  Enterprise (White glove full service)
— Price/Compile  CheckCircle CheckCircle CheckCircle
TaxMate Exchange  CheckCircle CheckCircle CheckCircle
Dashboards XCircle (1) CheckCircle CheckCircle
Tax engine  XCircle (1) CheckCircle CheckCircle
RCT XCircle (1) CheckCircle CheckCircle
InvoiceBot  XCircle (1) CheckCircle CheckCircle
— Transaction limits  By Quote  By quote  CheckCircle
Support Email/24-hour response time Email/24-hour response time Strategic Account Manager 
— Price per filing  TBD based on type of filing  TBD based on type of filing  TBD based on type of filing
Data - ERP  XCircle (1) See matrix below  SAP/NetSuite/Microsoft Dynamics AG/Etc 
API Marketplace  XCircle (1) 18 18
Data – ERP - Connection   XCircle (1) XCircle (1) CheckCircle
Conduit XCircle (1) XCircle (1) CheckCircle
Sales tax product categorization  XCircle (1) XCircle (1) CheckCircle
Enterprise 2FA XCircle (1) XCircle (1) CheckCircle
Custom ERP API XCircle (1) XCircle (1) CheckCircle
SALT Consulting  XCircle (1) XCircle (1) CheckCircle
Sales Tax Use Tax Franchise Tax Business & Occupancy Other Indirect Taxes
C+F, CCCF, Enterprise C+F, CCCF, Enterprise C+F, CCC, Enterprise C+F, CCCF, Enterprise C+F, CCCF, Enterprise

*C+F = Compile and File; CCCF = Calc, Confirm, Compile, and File; Enterprise = Enterprise

Additional Products/Fee’s: 

Tool Pricing
Resale Certificate Tracker (RCT) $99/month 
InvoiceBot $20/month, plus $1/per page scanned 
Conduit  $20/month 
TaxMate Exchange Pricing listed on page 
Rates Engine   By Quote

Definitions

Services:

Technical Support: Helping clients troubleshoot any issues they encounter with the software, such as difficulties in uploading data, calculating taxes, or generating reports.

Customer Service: Addressing clients’ queries about the software, its features, and its usage. This could also include handling billing inquiries or any other concerns the clients might have regarding the software.

Software Maintenance and Updates: Since Aqueduct is a SaaS product, the provider is responsible for maintaining the software and ensuring it runs smoothly. This includes providing regular updates and improvements to the software.

Training and Resources: Ampersand may provide training materials, tutorials, user manuals, and other resources to help clients understand how to effectively use the Aqueduct software and make the most of its features.

These services aim to enhance the user experience, facilitate the handling of sales tax, promote customer satisfaction and retention, and gather valuable feedback for the continuous improvement of the Aqueduct software.

Technical Support: Helping clients troubleshoot any issues they encounter with the software, such as difficulties in uploading data, calculating taxes, or generating reports.

Customer Service: Addressing clients’ queries about the software, its features, and its usage. This could also include handling billing inquiries or any other concerns the clients might have regarding the software.

Software Maintenance and Updates: Since Aqueduct is a SaaS product, the provider is responsible for maintaining the software and ensuring it runs smoothly. This includes providing regular updates and improvements to the software.

Training and Resources: Ampersand may provide training materials, tutorials, user manuals, and other resources to help clients understand how to effectively use the Aqueduct software and make the most of its features.

These services aim to enhance the user experience, facilitate the handling of sales tax, promote customer satisfaction and retention, and gather valuable feedback for the continuous improvement of the Aqueduct software.

Technical Support: Helping clients troubleshoot any issues they encounter with the software, such as difficulties in uploading data, calculating taxes, or generating reports.

Customer Service: Addressing clients’ queries about the software, its features, and its usage. This could also include handling billing inquiries or any other concerns the clients might have regarding the software.

Software Maintenance and Updates: Since Aqueduct is a SaaS product, the provider is responsible for maintaining the software and ensuring it runs smoothly. This includes providing regular updates and improvements to the software.

Training and Resources: Ampersand may provide training materials, tutorials, user manuals, and other resources to help clients understand how to effectively use the Aqueduct software and make the most of its features.

These services aim to enhance the user experience, facilitate the handling of sales tax, promote customer satisfaction and retention, and gather valuable feedback for the continuous improvement of the Aqueduct software.

Technical Support: Helping clients troubleshoot any issues they encounter with the software, such as difficulties in uploading data, calculating taxes, or generating reports.

Customer Service: Addressing clients’ queries about the software, its features, and its usage. This could also include handling billing inquiries or any other concerns the clients might have regarding the software.

Software Maintenance and Updates: Since Aqueduct is a SaaS product, the provider is responsible for maintaining the software and ensuring it runs smoothly. This includes providing regular updates and improvements to the software.

Training and Resources: Ampersand may provide training materials, tutorials, user manuals, and other resources to help clients understand how to effectively use the Aqueduct software and make the most of its features.

These services aim to enhance the user experience, facilitate the handling of sales tax, promote customer satisfaction and retention, and gather valuable feedback for the continuous improvement of the Aqueduct software.

Technical Support: Helping clients troubleshoot any issues they encounter with the software, such as difficulties in uploading data, calculating taxes, or generating reports.

Customer Service: Addressing clients’ queries about the software, its features, and its usage. This could also include handling billing inquiries or any other concerns the clients might have regarding the software.

Software Maintenance and Updates: Since Aqueduct is a SaaS product, the provider is responsible for maintaining the software and ensuring it runs smoothly. This includes providing regular updates and improvements to the software.

Training and Resources: Ampersand may provide training materials, tutorials, user manuals, and other resources to help clients understand how to effectively use the Aqueduct software and make the most of its features.

These services aim to enhance the user experience, facilitate the handling of sales tax, promote customer satisfaction and retention, and gather valuable feedback for the continuous improvement of the Aqueduct software.

Technical Support: Helping clients troubleshoot any issues they encounter with the software, such as difficulties in uploading data, calculating taxes, or generating reports.

Customer Service: Addressing clients’ queries about the software, its features, and its usage. This could also include handling billing inquiries or any other concerns the clients might have regarding the software.

Software Maintenance and Updates: Since Aqueduct is a SaaS product, the provider is responsible for maintaining the software and ensuring it runs smoothly. This includes providing regular updates and improvements to the software.

Training and Resources: Ampersand may provide training materials, tutorials, user manuals, and other resources to help clients understand how to effectively use the Aqueduct software and make the most of its features.

These services aim to enhance the user experience, facilitate the handling of sales tax, promote customer satisfaction and retention, and gather valuable feedback for the continuous improvement of the Aqueduct software.

Technical Support: Helping clients troubleshoot any issues they encounter with the software, such as difficulties in uploading data, calculating taxes, or generating reports.

Customer Service: Addressing clients’ queries about the software, its features, and its usage. This could also include handling billing inquiries or any other concerns the clients might have regarding the software.

Software Maintenance and Updates: Since Aqueduct is a SaaS product, the provider is responsible for maintaining the software and ensuring it runs smoothly. This includes providing regular updates and improvements to the software.

Training and Resources: Ampersand may provide training materials, tutorials, user manuals, and other resources to help clients understand how to effectively use the Aqueduct software and make the most of its features.

These services aim to enhance the user experience, facilitate the handling of sales tax, promote customer satisfaction and retention, and gather valuable feedback for the continuous improvement of the Aqueduct software.

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