Sales & Indirect Tax
Solutions 

for E-Commerce and Multi-State Operating Companies 

About Us

Ampersand is a specialized, full-service sales and indirect tax consulting firm that provides a full-suite of bespoke services to e-commerce and multi-site operating companies that are required to manage a range of sales and indirect taxes across the U.S. and around the world.  

The Ampersand symbol (&) means the word “And” and at Ampersand we have combined the Service of delivering comprehensive, expert solutions for our clients with the Science of sales and indirect tax management and compliance, making us the leading cloud-based consulting firm specializing in sales and indirect taxes with expanded services for GST, HST and VAT for international business. 

Ampersand’s Expert Services combined with its Aqueduct Technology Platform – The Power of &.

The Ampersand symbol (&) means the word “And” and at Ampersand we have combined the Service of delivering comprehensive, expert solutions for our clients with the Science of sales and indirect tax management and compliance, making us the leading cloud-based consulting firm specializing in sales and indirect taxes with expanded services for GST, HST and VAT for international business. 

Ampersand’s Expert Services combined with its Aqueduct Technology Platform – The Power of &.

Our Technology

Aqueduct, the Sales and Indirect Tax Automation Platform, Brought to You by Ampersand.

Over the course of the last 5 years, Ampersand developed Aqueduct, a highly robust and fully automated technology platform, driven by its AI supported Tax Rate Engine and designed to provide clients with an intuitive and straight-forward user interface, in order to simplify the management of sales and indirect taxes for e-commerce and multi-state operating companies across all 50 states and 11,000+ local jurisdictions. 

Ampersand’s Aqueduct technology platform makes the process of complying with sales and indirect tax accurate, easy, consistent and fully auditable.

Aqueduct’s Features and Benefits:  

Aqueduct supports transactions across the leading online marketplaces, including Amazon, Shopify, Etsy, Walmart.com, Ebay, etc. without the need to develop custom code. 

Aqueduct pulls transaction data from multiple marketplaces and runs calculations and reports for each individual state and local jurisdiction – saves tremendous time and resources. 

RCT tracks active and expired resale certificates from distributors and includes functionality to exclude exempt sales for exempt customers from the tax calculations.

The Rates Engine is updated for routine, periodic tax changes and special tax holidays and exemptions. 

Microsoft’s security tools and procedures are built into the system to ensure data integrity and confidentiality. 

A specialized tool (InvoiceBot) is incorporated to ensure that all invoice data regardless of source (marketplace, ERP, manual, etc.) is uploaded into the database to support both sales and use tax filings.

 

The system includes product categorization and exemption mapping to ensure that your sales are properly set-up and taxed or exempted, accordingly.

 

Proprietary e-commerce websites can have a custom API developed by Ampersand to automate the process of collecting data and calculating taxes.

Supported by Microsoft AI, the system allow for processing millions of transactions seamlessly. 

To defend against state sales tax audits, the system’s sales tax data and calculations provide unparalleled transparency that is both irrefutable and secure, using advanced AI functionality. 

Directly from the dashboard, the system automatically updates with recommendations for nexus by state. 

The interface allows users to efficiently navigate the platform in order to assess issues, determine priorities and complete necessary follow-ups with Ampersand, their CPA firm and/or the relevant jurisdiction(s). 

Powered by Microsoft’s Azure’s cloud service, the system runs 24/7 and has an uptime rating of 99.999%. 

By automatically identifying each transaction with a unique transaction number by marketplace, the system provides ledger reconciliation back to the marketplace for complete historical accuracy. 

We evaluate nexus requirements by state and jurisdiction and assess registration requirements and complete the registration process based on the criteria for each state/jurisdiction.

All filings are completed in accordance with state law and requirements, including necessary confirmation of payments made to the state/jurisdiction.

All client data is aggregated from multiple, disparate sources, and we actively identify errors and duplicates in order to reconcile your sales tax calculations against the various omni-channel systems.

When a state initiates an audit, we work to develop and maintain the historical integrity of the transactional data for audit purposes, including parsing the data into timelines and by state to prepare a solid, yet targeted, audit defense.

If you are not sure of your compliance requirements, our sales tax experts can provide you with insights and advice to ensure that you have a sound compliance strategy.

If you believe you may have prior liability with a given state or jurisdiction, we can serve as your agent to manage the intricacies of making an VDA and help minimize your tax liability exposure.

When entering into a contract with a distributor, the contract language is critical to determining when title to goods is transferred and when taxes are due. We can work with your team proactively to assess exposures and risks based on draft contract terms and ensure your sales compliance requirements are met.

Some businesses accumulate tax liabilities that are either unknown or undisclosed. Nonetheless, the liability exists and represents a risk to the business and to a potential successor. We can work to assess these potential risks and provide feedback regarding possible liabilities and approaches to mitigate.

A dedicated tax expert from Ampersand will serve as your company’s sales and indirect tax point-of-contact (POC), both internally within your organization and with the various states, serving under a power of attorney (POA). This is the highest level of service Ampersand provides and address all of your sales and indirect tax compliance needs.

Using our proprietary tools and processes, we can conduct an up-front assessment of your sales and indirect tax liabiltity exposures. We marshall the sales data that is available across your various systems (ERP, marketplaces, etc.) and perform a comprehensive exposure analysis to define the size, scale and scope of potential historical tax liabilities.

Our Mission

Our mission is to provide our clients with the highest level and quality of sales and indirect tax services, while remaining at the forefront of technological advancements within the industry. We believe that by embracing new technologies and driving innovation, we can provide our clients with the highest level of tax calculation accuracy, the easiest to use automated tax system, superior customer support and service and an overall better value for their tax compliance dollars spent.

Don't Take Our Word for It

Our Team

Ampersand is staffed with a team of dedicated professionals, who are passionate about making sales and indirect tax filings easy and straight-forward for businesses of all sizes, relieving you, as our client and a company manager, to focus on the issues that matter most – building, growing and expanding your business. 

We maintain a clear vision to be your “go-to” choice for sales and indirect tax services throughout the U.S. and around the world.  Our team of experts have years of experience managing some of the most complex sales and indirect tax challenges that exist, so you can be confident that we’ll have the knowledge and expertise to support your business. 

Contact Us

Contact us today to learn how we can help you take your business to the next level!

Contact Us

Contact us today to learn how we can help you take your business to the next level!

Tax Experts for All E-Commerce and Multi-Site Business Operators

Serving the tax management and compliance needs for our clients in the e-commerce and multi-site business operations segments is all we do. Our singular focus is our extensive experience selling across jurisdictional boundaries using all manner of marketplace platforms, including Amazon, eBay, Shopify, Magento, Etsy, etc., as well as proprietary e-comm interfaces. We are passionate about helping businesses manage their sales and indirect taxes.

Sales Tax 92%
Use Tax 88%
Gross Receipts Tax 95%
Other Specialty Taxes 50%

States

50

Localities

10,325

Transactions

650,000

per month

Value Transactions

$21,416,667

per month

Sales Tax

$1,445,000

per month

Certified by:

One Stop Shop

We work as a team with staff to ensure all your accounting needs are met.

We Do It

Our Aqueduct technology platform provides the heavy-duty computational horsepower to ensure our team of experts and your staff prioritize your tax compliance requirements and optimize our collective efforts to ensure that you get the most out of your tax compliance spend.

Integrated – We work as an integrated team with your staff to ensure that all of your sales and indirect tax requirements are met.

Technology when You Need It

Our Aqueduct technology platform is a state-of-the-art sales and indirect tax compliance solution that provides the leading-edge technology you need to stay compliant. Aqueduct is cloud-based and runs 24/7 with the latest, most up-to-date tax rates and regulatory requirements. With Aqueduct, you can rest assured that your compliance and reporting requirements are accurate, consistent and simple to use, giving you peace of mind. Get the service and technology you need to confidently stay compliant.

Ampersand’s Expert Services combined with its Aqueduct Technology Platform – The Power of &.

Get The Help You Need

We work as a team with staff to ensure all your accounting needs are met.

Let's Get Started Now!

Contact us today to learn how we can help you take your business to the next level!